Customer self-service
Customers can see services, documents and inquiry status in their account, handling routine requests without a manager.
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SaaS, portals & customer accounts
Turn an operational tool into a standalone product with customer accounts, plans, access controls and a central management console.
When this is useful
- You are launching a subscription service
- Customers need to manage their services themselves
- You need an admin interface for your own business rules
How it helps the business
A product that can evolve
We separate roles, data and business rules so new plans and features fit a clear structure.
A custom admin panel
Design an interface around your team’s roles and daily operations. Staff manage content, users, requests and settings without asking a developer for every change.
Potential scope
- ✓Product journeys and architecture
- ✓Accounts, organisations and access
- ✓Plans, subscriptions and billing
- ✓Custom admin panel and content management
- ✓APIs, background jobs and notifications
- ✓Tests, documentation and deployment
A working product, handed over to your team
The project includes source code, access and operating instructions. Your team handles everyday operations through the agreed management tools. You can maintain the system yourselves or choose a provider.
Optional support — from 70 000 ₽ per monthWhat shapes the budget
Multi-tenancy, pricing model, integrations, data migration and traffic requirements.
Solution technologies
From your needs
to your own product.
We agree on outcomes, phases and budget upfront, including what your team needs to manage the product independently.
Discover
Understand your business and the team’s daily work. Agree on scope, acceptance criteria and launch deliverables.
Define
Design the admin panel, roles and automated workflows. Scope connections with MAX, SMS, 1C and other services to suit the project.
Create
Build the backend, interface and integrations. Test core journeys and share working increments.
Hand over
Launch, hand over code, access and instructions, and walk your team through the admin panel. You run the product; support is available by choice.
A few things to know
Can we start without a specification?+
Yes. Describe the product, goal and constraints. During the first stage we will define the structure, workflows and acceptance criteria.
How is the final price set?+
After the brief, we break the work into stages and agree on scope. Additional requests are estimated separately before we start them.
What do you need from our team?+
One person responsible for approvals, available product materials and timely feedback. We agree on copy, photos, access and integrations before starting.
Can we run the product without you after launch?+
Yes. We build an admin panel for daily tasks and hand over code, access and instructions. You can use your own team or another provider. Updates and maintenance are still part of running a product; we can handle them when needed. Support starts at 70 000 ₽ per month, with agreed scope and response times.