Solution diagram
The challenge
Let multiple customers build and manage bots through one service with separate workspaces.
How the solution works
A multi-tenant SaaS for Telegram and MAX with a Drawflow visual scenario editor. Conversation logic is assembled from connected blocks.
Implemented capabilities
- Multi-tenant architecture
- Visual scenario editor
- Telegram and MAX integrations
How it helps the business
- A visual flow makes dialogue steps and transitions easier to review before launch.
- A shared platform lets the product evolve across multiple customer workspaces.
- Bots give users a familiar entry point into a digital service.
Where this fits your project
For bot platforms, support tools and services where customers need to configure their own conversations.